whatwethinkaboutcalls.
5 notes from the team
real estate
why the first five minutes of a real-estate lead matter
Response time, qualification and a structured handoff — what actually happens to a lead in the window before it goes cold.
reading time: 6 minutes · written by: the metrik team
voice agents
building multilingual voice agents for hindi, english and hinglish
Language mirroring, code-switching mid-sentence, and why real-estate terminology does not translate cleanly.
reading time: 7 minutes · written by: the metrik team
voice agents
what makes a real-estate voice agent useful instead of just impressive
A demo that sounds human is not the bar. Requirement capture, qualification and routing are.
reading time: 5 minutes · written by: the metrik team
engineering
the latency problem in real-time ai calls
Why pauses and turn-taking speed are the difference between a call and an interrogation.
reading time: 6 minutes · written by: the metrik team
real estate
why consent matters in automated calling
Lead callbacks, consent evidence and what responsible automated calling looks like in practice.
reading time: 5 minutes · written by: the metrik team