connect
A consented enquiry is called back while the intent is still fresh.
A consented enquiry is called back while the intent is still fresh.
The agent mirrors the language the lead opened with and lets them finish.
Answers become structured requirements the sales desk can filter on.
The right owner gets the summary and the next action, not a recording.
A property enquiry arrives with consent and enough context to start: which project or area it came from, and how to reach the person. Nothing happens without that consent on record.
“Aapne kal humari site pe enquiry ki thi — main uske baare mein hi baat karna chahta hoon.”
opening turn · sample conversationThe agent calls, opens in the language of the enquiry and switches the moment the lead switches. It asks about the property journey, not about a form, and it lets people finish their sentences.
“Aap Baner dekh rahe hain ya Wakad bhi consider karenge?” … “Dono chalega, budget pe depend karta hai.”
requirement turn · sample conversationLocation, budget, configuration, possession preference, buying timeline, purchase intent and site-visit interest come out of the conversation as structured fields — the same fields for every call, so they can be compared.
location: baner, wakad · config: 2–3 bhk · budget: 85–95l · possession: ready preferred · visit: this weekend
captured requirement · sample outputProject, location and assignment rules pick the owner. The salesperson receives the requirement summary and the next action on WhatsApp or in the CRM, and the full turn-by-turn transcript stays available behind it.
“Routed to the Baner desk · site visit requested · call transcript attached.”
handoff record · sample outputno open roles at the moment, check later
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